Shipping policy

Effective Date: October 2025
Operated by: Epidermatic Ltd
Company No: 14878147
Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Thank you for shopping with Epidermatic Ltd.
We aim to ensure your order reaches you quickly, safely, and in perfect condition. This Shipping Policy outlines our procedures for order processing, delivery times, and associated costs.

📦 Order Processing

• All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

• Once your order has shipped, you will receive a shipping confirmation email with your tracking number.

• Please ensure your delivery address is entered correctly during checkout. We are not responsible for undelivered packages due to incorrect addresses provided by the customer.

 

🌍 International Shipping

At this time, we do not ship internationally. We are working on expanding our service area soon — please stay tuned for updates.